Support Center

How can we assist you?

Submit a direct request for account onboarding, security verification, limits, or transaction disputes.

Secure support channel Priority queue for active accounts support@floridawealthtrust.com
Expedite your request

Required details

  • Associated email or phone number
  • Specific transaction ID or card ending digits
  • Screenshots of verification errors
Support Ticket

Submit a request

Ensure your contact details match your registered profile to prevent processing delays. For transaction issues, please provide the exact date and amount.

Direct Contact

Alternative channels

Support email support@floridawealthtrust.com

Use for sensitive document submission and formal reviews.

Direct Line Assigned in portal

Use for urgent card lock requests or immediate fraud reporting.

Headquarters 9128 Strada Pl Naples Florida United States

Address for courier deliveries and official correspondence.

Email support
Availability

Monday – Friday: 08:00 – 18:00 EST

Saturday: 09:00 – 14:00 EST

Priority lines available 24/7 for security issues.

Mobile companion

Get the FWTBank App

Manage your account on the go. Available for direct Android APK download and iOS (beta).

Android Direct APK
Mobile App